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How do I file a warranty claim?Updated 5 months ago

Step 1: Review eligibility requirements for warrantied items by visiting our policy here.

Step 2: Verify that you have all of the supporting documents or have registered for the 3-Year Warranty if applicable.

Step 3: Reach out to our team via one of the following methods:

  • Via the chat feature in the bottom right of the web page
  • By calling us at (423) 590-2237
  • By emailing us at [email protected]
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