How do I file a warranty claim?Updated 5 months ago
Step 1: Review eligibility requirements for warrantied items by visiting our policy here.
Step 2: Verify that you have all of the supporting documents or have registered for the 3-Year Warranty if applicable.
Step 3: Reach out to our team via one of the following methods:
- Via the chat feature in the bottom right of the web page
- By calling us at (423) 590-2237
- By emailing us at [email protected]