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Order Help

How do I cancel my order?

You can cancel your order via the following methods:. Please include your order number and the reason for cancellation in your message. Please note that orders can only be canceled before they have been dispatched. If your order has already been ship

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have arrived damaged!. Some items may break during shipment but we’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact orde